City of West Palm Beach eGovPlus

ACTion!! Detail

Issue # 140022690 Detail
Incident Information
Issue #:	140022690
Address:	@ WEBSITE
City/State/Zip:	WEST PALM BEACH, FL 33401
Subject:	language selection to hear public opinion on website
Action Code:	WEB-CITY WEBSITE QUESTION	Assign To:	uvargas
Status:	CLOSED-COMPLETED	Status Date:
Due Date:	07-31-2014	Due Time:	2354

Incident Text
Type	Date	Comments
INITIAL	07-26-2014	LANGUAGE SELECTION TO HEAR PUBLIC OPINION ON WEBSITE
		USER SUBMITTED VALUES:
		NAME: SUE JOBE
		EMAIL: [email protected]
		ADDRESS: 717 BISCAYNE DRIVE
		PHONE: (561) 255-6001
		CITY: WEST PALM BEACH
		STATE: FL
		ZIP / POST CODE: 33401
		DEPARTMENT: GENERAL
		MESSAGE: WHY WOULD YOUR WEBSITE OFFER TO HEAR PUBLIC
		OPINION ON THE BUDGET AND ASK FOR A LANGUAGE SELECTION AND
		NOT INCLUDE ENGLISH? WAS IT AN OVER SITE OR A JOKE?
RESPONSE	07-28-2014	I UNDERSTAND YOUR CONFUSION AND WOULD LIKE TO EXPLAIN THE
		LOGIC USED IN THE WEBSITE'S LANGUAGE TRANSLATE TOOL. THE
		TRANSLATE TOOL IS PROVIDED TO CONVERT WRITTEN TEXT FROM ONE
		LANGUAGE INTO ANOTHER. THE WEBSITE'S DEFAULT LANGUAGE IS
		ENGLISH. IF YOU VIEW THE SITE IN ENGLISH THE TRANSLATE TOOL
		KNOWS YOU DO NOT NEED TO CONVERT THE SITE TO ENGLISH SINCE
		THE SITE CONTENT IT IS ALREADY DISPLAYED IN ENGLISH. THE
		CURRENT ACTIVE LANGUAGE DISPLAYED ON THE SITE WILL NEVER BE
		AVAILABLE AS AN SELECTABLE OPTION FROM THE TRANSLATE TOOL.
		IF YOU SWITCH THE SITE'S LANGUAGES CHOICE TO SPANISH;
		SPANISH WILL NOT BE AVAILABLE AS A TRANSLATE TOOL OPTION
		AS IT IS THE ACTIVE LANGUAGE DISPLAYED ON THE SITE.
		HOWEVER, WHILE VIEWING THE SITE IN SPANISH YOU WILL BE ABLE
		TO SELECT ENGLISH FROM THE DROP DOWN TRANSLATE TOOL SINCE
		THE WRITTEN TEXT CAN BE CONVERTED TO ANOTHER LANGUAGE
		CHOICE OTHER THAN SPANISH.

Issue # 140022690 Detail