ACTion!! Detail

Issue # 090008000 Detail

Incident Information
Issue #: 090008000    
Address: 1030 ORTEGA RD
City/State/Zip: WEST PALM BEACH, FL 33405
Subject: GARBAGE TRUCK BROKE HER FENCE
Action Code: SANITATION - MISSED PICKUP Assign To: lhenry
Status: CLOSED PENDING FIELD ACTIVITY Status Date: 08-31-2009
Due Date: 08-18-2009 Due Time: 0642
Incident Text
TypeDateComments
INITIAL08-15-2009GARBAGE TRUCK BROKE HER FENCE.
  CALLER SAID THIS IS THE 4TH OR 5TH TIME THE GARBAGE TRUCK
  BROKE HER FENCE. SHE JUST KEPT FIXING IT & NOT SAYING
  ANYTHING. THIS TIME SHE WANTS SOMEONE TO CALL HER. SHE
  HAS PICTURES.
  DOREEN 561-651-7582
FOLLOW-UP09-02-2009DANNY BEGAN FIXING THE FENCE THIS MORNING AND THE SON OF
  THE OWNER CAME OUT AND SAID HE WOULD PREFER TO FIX IT
  HIMSELF. HE ALSO ATTEMPTED TO MAKE CONTACT WITH THE
  NEIGHBOR WHO IS CAUSING THE PROBLEM BY PLACING HIS CAN IN
  THE WRONG LOCATION. THERE WAS A LANGUAGE BARRIER IN
  ATTEMPTING TO COMMUNICATE WITH THE NEIGHBOR SO DANNY IS
  CONTACTING CARLOS MALDANADO TO SPEAK WITH HIM IN ORDER TO
  HELP RECTIFY THE SITUATION. IT APPEARS THAT ALL IS SETTLED
  AT THIS POINT.
CLOSING08-31-2009THE SUPERVISOR WILL GET IT REPAIRED TOMORROW 9/1/09 AND
  WILL SPEAK TO THE NEIGHBOR ABOUT PUTTING HIS CAN ELSEWHERE
  FOR PICK UP SO THAT THE TRUCK WILL NOT HAVE TO GET SO CLOSE
  TO THE FENCE.
RESPONSE08-21-2009EVIDENTLY ONE OF OUR TRUCKS DID CLIP THE FENCE DUE TO THE
  PLACEMENT OF THE CAN RIGHT NEXT TO IT. BEFORE ANY ACTION
  IS TAKEN THE SUPERVISOR WOULD LIKE CODE TO INVESTIGATE AS
  SOON AS POSSIBLE AS HE FEELS IT IS AN IMPROPER, DILAPIDATED
  AND ROTTING STRUCTURE BARELY HELD TOGETHER. I CALLED THE
  NUMBER LISTED BELOW AND LEFT A MESSAGE AS NO ONE WAS HOME.


Account Summary | Usage Policy | Privacy Policy
Copyright © 2005 – 2011 SunGard Pentamation, Inc – All Rights Reserved