ACTion!! Detail

Issue # 080005457 Detail

Incident Information
Issue #: 080005457    
Address: 3230 S DIXIE HWY
City/State/Zip: WEST PALM BEACH, FL 33405
Subject: Multiple Parking Issues.
Action Code: PARKING - PARKING VIOLATIONS Assign To: solley
Status: CLOSED-COMPLETED Status Date: 05-21-2008
Due Date: 05-19-2008 Due Time: 2045
Incident Text
TypeDateComments
INITIAL05-15-2008CUST HAS MULTIPLE PARKING ISSUES. 1ST CUST BOUGHT A
  TOWNHOUSE IN CITY PLACE & WAS NEVER TOLD THAT SHE COULD NOT
  PARK AT HER RESIDENCE BECAUSE HER TRUCK WAS TOO BIG. SHE
  HAS NEVER HEARD OF SUCH A THING. 2ND SHE HAD TO WIND UP
  PURCHASING A PARKING PASS & PURCHASED A GOLD PASS & WAS
  LATER NOTIFIED THAT THEY HAVE NO RECORD OF HER EVER
  PURCHASING IT. SHE PAID ON IT BY AUTOMATIC DEDUCTION EVERY
  MONTH BUT THE PARKING OFFICE SAYS THAT THEY LOST THE
  RECORDS & THERE IS NO PROOF THAT SHE PURCHASED IT SO SHE
  HAD TO FORK OVER $1,000.00 & ESSENTIALLY PAY FOR IT TWICE.
  3RD THE CUST KEEPS GETTING TICKETS WHEN HER GOLD PASS IS ON
  HER DASH BOARD IN PLAIN SIGHT. SHE HAS GONE DOWN TO THE
  PARKING OFFICE & TRIED TO CORRECT THIS BUT THEY WILL NOT
  REMOVE THE TICKETS FROM HER RECORD & NOW SHE CAN'T RENEW
  HER LICENSE BECAUSE OF THESE TICKETS. 4TH CUST OWNS A
  BUSINESS IN THE CITY OF WEST PALM BEACH & IS HAVING A
  PARKING PROBLEM. HER NEIGHBOR BUILT A ILLEGAL FENCE AROUND
  HIS BUSINESS & TOOK AWAY ALL THE PARKING SPOTS FOR HIS
  CUSTOMERS SO NOW THEY ALL PARK IN FRONT OF HER BUSINESS &
  HER CUSTOMERS HAVE NO PLACE TO PARK. SHE TRIED ROPING OFF
  HER LOT TO KEEP HER NEIGHBORS CUSTOMERS OFF OF IT BUT WAS
  TOLD BY PARKING ENFORCEMENT OFFICERS THAT SHE CAN'T ROPE
  OFF HER PARKING LOT. THE CUST STATES THAT SHE IS AT HER
  WITS END & IS HAVING PAPERWORK DRAWN UP TO FILE A LAWSUIT
  AGAINST THE CITY OVER THESE ISSUES. THE CUST WOULD LIKE TO
  AVOID TAKING THIS ACTION BY HAVING SOMEONE CALL HER BACK
  THAT CAN HELP HER. SHE STATES THAT SHE HAS THE NAMES OF AA
  THE PEOPLE THAT SHE HAS SPOKEN TO ABOUT THESE ISSUES
CLOSING05-21-2008ATTEMPTED TO MEET WITH MS. TRAMMEL. MEETING LASTED APPROX
  10 MINUTES AND WAS TERMINATED BY MS. TRAMMEL AND ISSUES
  LEFT UNRESOLVED. SHE WANTED TO DISCUSS THE FACT THAT HER
  TRUCK DID NOT FIT INTO HER GARAGE AT CITY PLACE AND
  THEREFORE SHE SHOULD NOT BE FORCED TO PAY FOR PARKING
  ON-STREET. SHE ACCUSED THE PLANNING DEPARTMENT OF TAKING
  MONEY TO APPROVE PLANS THAT DID NOT MEET CODE. SHE ALSO
  ACCUSED MY STAFF OF TAKING MONEY FOR AN ON-STREET PERMIT
  AND NOT APPLYING IT TO HER ACCOUNT. WHEN I SAID I COULD
  NOT ADDRESS THE PLANNING ISSUES, AND ASKED HER TO PROVIDE
  PROOF OF PAYMENT, SHE BECAME MORE IRATE AND TERMINATED THE
  MEETING.
FOLLOW-UP05-19-2008WE HAVE ATTEMPTED TO CONTACT MS TRAMMEL TODAY TO SET UP A
  MEETING WITH HER NEXT WEEK. WHEN HER PHONE GOES TO VOICE
  MAIL, IT SAYS HER MAILBOX IS FULL..WE ARE UNABLE TO LEAVE A
  MESSAGE. 5/16/08 3:16 PM
  WE HAVE FINALLY MADE CONTACT AND HAVE SET UP A MEETING FOR
  WED. 5/21/08 AT 9:30 AM. CURRENT DATE AND TIME: 5/19/08
  1:30PM


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